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I do not have or wish to use my smart device for Two-Factor Authentication, what are my options?. MOBILE DUO APP ANDROID
At this time UNC Health only supports iOS (iPhone, iPad and Apple Watch), Android (Phone and Tablet) and Windows Phone devices for Two-Factor Authentication. Can I use something other than a smartphone to authenticate?. MOBILE DUO APP CODE
Duo Mobile only accesses your camera when scanning a QR code during activation. Why does the Duo Mobile app need access to my camera?. We use this to help recommend security improvements to your device and you always are in control of whether or not you take action on these recommendations. The visibility Duo Mobile requires is to verify the security of your device, such as OS version, device encryption status, screen lock, etc. Lastly, Duo Mobile cannot remotely wipe your phone. Duo Mobile cannot read your emails, it cannot see your browser history, and it requires your permission to send you notifications. Duo Mobile has no access to change settings on your phone. Does installing the Duo Mobile app give up control of my phone?. Select applications allow users to remember their device for 5 days. At this time, 2FA will only be required when logging in from off-campus or when using EPIC ePrescribe (EPCS). When do I have use Two-Factor Authentication (2FA) to login?. Your Duo app WILL support multiple accounts on the same app/phone. Yes, The Duo system for UNC Health and ePrescribe for Controlled Substance (EPCS) is separate than the university. I already enrolled my UNC-Chapel Hill ONYEN in Duo, Do I still need to enroll my UNC Health MyAccess ID?. Combining this second step with your MyAccess ID credentials adds security to your confidential information. At UNC Health we use your mobile phone to provide the second step. 
This can be something you have, such as an ATM card, or something that is part of you, such as a fingerprint.
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Two-Factor Authentication adds a second step to the verification process. To keep sensitive information (like PHI) safe, UNC Health uses a security method called “Two-Factor Authentication” With this method, you verify that “you’re you” before you see certain sensitive information or access certain applications.Ī traditional form of verification is your username and password, but if your domain credentials get compromised, an unauthorized person could access your account. I need help recovering my existing device!Ībout Two-Factor Authentication UNC Health
To manage devices, see Duo's Managing Your Devices page. To add devices, see Duo's Adding a New Device page. Please Note: At UNC Health, we do not currently support SMS Codes, Phone Callback or Hardware tokens for authentication. Logging in with Duo Via Duo Push (Preferred) At LoginĪfter you have enrolled your first device, you can add more devices and manage your existing devices. You are now enrolled and may stop here! You will now be challenged for 2FA approval the next time you login to a 2FA Protected application, as shown in the "Logging in with Duo" section below. Optional: Add an additional device or rename/reactivate existing devices MOBILE DUO APP DOWNLOAD
Follow the on-screen instructions to complete the enrollment process.Ģ) Enter the phone number, including area code, of the mobile deviceģ) Download the "Duo Mobile" app from the AppStore on your phoneĤ) Open the Duo App, click the + at the top right, and hold your phonesĬamera up to your screen to read the barcodeĥ) Enrolled! You can close the window OR click "Dismiss" to proceed to. Log in with your MyAccess ID and password. Go to the Duo Enrollment and Device Management page. Download the Duo Mobile app from your phones App Store. You must have at least one device (mobile phone or tablet) to begin.
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